Order Processing:

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment.

shipping methods:

 We use various tracked shipping methods based on the destination and your order , if your order is below 500E you wil receive your order directly in your mail box , you have to do nothing.

Shipping Locations:

We currently ship to europe. If your location is not available during checkout, please contact our customer support.

Shipping Times:

 Estimated shipping times vary depending on the chosen shipping method and your location. Standard shipping times range from 3 to 18 business days.

Tracking Information:

Once your order exit our country, you will receive a confirmation email with tracking information for orders over 500E.

For orders below 500E you will receive your parcel directly in your mailbox , you have to do nothing .

Shipping Delays:

While we strive to ensure timely delivery, unforeseen circumstances such as customs processing delays or natural disasters may impact shipping times. We appreciate your understanding in such situations.

Undeliverable Packages:

If a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, we not offer reshipment.

Shipping Changes:

Once an order has been shipped, changes may not be possible.

Conditions For Full Reshipment (free):

Full reshipment will be offered free of charge in the following situations:

*lost packages where tracking information confirms non-delivery and the issue is atributed to our shipping processes or errors.

(You are eligible for Full Free Reship only if you have made at least 3 orders in our store)


Re-shipment is not provided for packages returned to us due to non-delivery or those sent without tracking.
The terms of reshipment are contingent on the specific products and the country of delivery.

Lost or Stolen Packages:

 We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for assistance.

By placing an order with us,you acknowledge and agree to the terms outlined in this shipping policy.

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